Verification Processing Delays

Incident Report for Ubble

Resolved

This incident has been resolved.

Posted Feb 16, 2024 - 07:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 16, 2024 - 07:22 UTC

Investigating

Our identity verification backlog exceeds our current capacity and we are missing some SLAs. We are doing our best to catch up and get back to normal as soon as possible.

Posted Feb 16, 2024 - 07:03 UTC

This incident affected: API.